Who We Serve

Built by Operators,
For Owner-Operators.

We help local service businesses modernize phone handling and follow-up so owners can focus on delivery, not missed leads.

Our Approach

We built Summit Echo around a simple truth: most service businesses lose revenue in the response gap. Calls come in while teams are onsite, after-hours, or fully booked for the day. Without an immediate response system, qualified leads move on.

Our model is practical and productized. We deploy AI voice reception, missed-call text-back, booking workflows, and follow-up automation in phases so teams can see value quickly.

Clients work directly with us on strategy and implementation, with a focus on measurable outcomes: faster response time, higher booking rates, and stronger local trust signals.

We are not trying to replace your team. We help your team respond faster and execute consistently.

Core Values

  • Operator Practicality
  • Clear Communication
  • Reliable Execution
  • Outcome Driven
Founders
01
Matt Smith

Matt Smith

Co-Founder & Strategy

Strategy lead focused on practical automation rollouts and owner-operator outcomes.

LinkedIn
02
Austin Siewert

Austin Siewert

Co-Founder & Technology

Technology lead focused on dependable voice, workflow, and integration systems.

LinkedIn
Operating Principle
"Every missed call is a chance to serve someone that disappears. We build systems so your business is responsive even when your team is busy."

— Summit Echo