Floral orders are often date-sensitive and emotional, which means missed calls quickly become lost revenue and missed moments. We help you process orders over the phone and coordinate delivery seamlessly.
You are a florist owner or manager trying to handle same-day requests, special event orders, and delivery logistics without dropping inquiries.
Summit Echo supports small, high-velocity teams with communication systems that protect both craftsmanship and order volume.
Calls for same-day and event orders are missed when design and fulfillment demand attention.
Small teams feel pulled between customer communication and order execution.
Businesses tied to important life moments should never lose orders because phones go unanswered.
Time-sensitive call and text capture workflows
Order qualification prompts for delivery windows
Follow-up automations for reviews and repeat occasions
Capture order intent, occasion, and timeline from every new request.
Route urgent same-day calls while queueing lower urgency follow-ups.
Automate confirmations and reminders for deliveries and pickups.
Will you continue to manually chase every lead, or build a system that works for you?
We map your current call flow, identify where leads drop, and implement the highest-leverage fixes first.
Yes. We can classify urgency by requested timeline and route same-day opportunities for immediate follow-up.
Yes. Event inquiries can capture date, venue, budget, and contact details so your team can quote efficiently.
Yes. Follow-up sequences can prompt previous buyers ahead of common gifting dates and anniversaries.