Missed-Call Text-Back
When a call goes unanswered, the caller gets a text within seconds with a clear next step, so a warm lead does not go quiet.
- A good fit when
- Calls still reach voicemail during jobs, lunch, or after hours.
- Pricing
- Scoped and quoted with your Voice plan
Most people who reach voicemail do not leave a message. They call the next company on the list. Missed-Call Text-Back closes that gap with an automatic text the moment a call is missed, before the caller moves on.
What it does
- Replies in seconds. Every missed caller gets a short text from your business number.
- Offers a next step. Call back, request a quote, or book a time, depending on how you work.
- Captures intent. Service type, urgency, and preferred timing come back by text.
- Alerts your team. The office is notified when a caller is ready to move forward.
How it fits with the Voice Agent
The Voice Agent answers calls it is routed to. Text-back covers the calls that still slip through, such as a line the agent does not cover or a caller who hangs up before the greeting. Together they mean fewer callers reach silence.
A good fit when
- Your crew is in the field and the office line is not always staffed.
- Emergency or high-intent jobs come in by phone.
- You want a record of who called and what they needed, without adding a receptionist.
Works alongside
- Twilio
- CallRail
- RingCentral
- ServiceTitan
- Jobber
Platforms named for reference. Compatibility is confirmed at kickoff.
Next step
Add it to the Voice Agent.
Start with the Voice Agent at $400/month, then scope this add-on at kickoff or whenever you are ready. Already on Voice? Ask and we will quote it.