01
24/7 coverage
Nights, weekends, lunch rush, and every-tech-on-a-job afternoons. Calls you route to the agent get answered.
What’s included
Call coverage, set up around how you already work.
02
Callers qualified
The agent asks what the caller needs, where they are, and how urgent it is, then captures the details.
03
Booking support
When a caller is ready, the agent offers a time and confirms it. Calendar and dispatch sync is available as an add-on.
04
Human escalation
Calls that need a person get routed to one, based on the rules you set at kickoff.
05
A summary after every call
Who called, what they needed, and what happened next, delivered to your inbox or phone.
06
Your phone setup stays
Voice runs alongside your existing number and carrier. No line swap, no new hardware.
How a call runs
From ring to summary, without pulling anyone off a job.
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01
The call comes in
After hours, on overflow, or whenever you choose, the call routes to the agent instead of voicemail.
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02
The agent answers and qualifies
It greets the caller as your business, asks about the need, the town, and the urgency, and captures contact details.
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03
Book, hand off, or take a message
Ready callers get a time. Calls that need a person are escalated. Everyone else leaves a complete message.
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04
You get the summary
A short recap lands in your inbox or by text so the morning starts with a list, not a voicemail queue.
Two ways to start
Voice on its own
Your website is handled. Your phone is not.
Buy the Voice Agent by itself at $400/month, month to month. We set it up around your existing number, towns, services, and hours.
Choose Voice — $400/moVoice alongside Express
Both the website and the phone need attention.
Add Voice to an Express Website, now or later. If you want both from the start, the pricing page shows the bundle option.
How setup works
Checkout first. Then a short kickoff.
Voice setup is scoped at kickoff, not on a fixed clock. How long it takes depends on what you want the agent to handle and on the back-and-forth while we build and test it with you. Once the details are in, we confirm a go-live date. The Express 10-business-day website timeline does not apply to Voice.
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Choose Voice
Checkout confirms the plan. $400 is due today. Month to month, cancel with 30 days’ notice.
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Complete kickoff
Share your towns, services, hours, escalation contact, and how you want calls routed.
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We build and test the agent
We set up the greeting, questions, booking rules, and hand-off rules, then test calls with you.
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Go live
Forwarding is switched on for the hours you chose. Summaries start arriving after the first call.
Add-ons
Extend the agent when you are ready.
Each add-on builds on the Voice Agent. They are scoped and quoted at kickoff or any time after, so you only add what your operation needs.
Missed-Call Text-Back
When a call goes unanswered, the caller gets a text within seconds with a clear next step, so a warm lead does not go quiet.
How it worksAppointment Booking Automation
Qualified calls, texts, and web inquiries move onto the calendar with confirmations and reminders, without the scheduling back-and-forth.
How it worksReview & Follow-Up Automation
Completed jobs turn into timed review requests and seasonal follow-up messages, so happy customers are asked while it still matters.
How it worksCRM & Dispatch Integrations
Call, text, and booking details from the Voice Agent sync into the CRM or dispatch system your office and field team already use.
How it worksOptimization & Support
Monthly reviews and prompt tuning keep the Voice Agent in step with your services, pricing, hours, and busy seasons.
How it worksStraight talk
Questions before you buy.
Do I need an Express Website to buy Voice?
No. Voice is sold on its own at $400/month. Plenty of businesses have a website they are happy with and only need the phone covered.
Does it replace my phone number or carrier?
No. Voice runs alongside your existing phone setup. Calls are routed to the agent for the hours or situations you choose, such as after hours or when nobody picks up.
Can callers reach a real person?
Yes. Human escalation rules are set at kickoff. You decide which situations route to a person and who receives those calls.
Does it book appointments?
The agent offers a time and confirms it when a caller is ready. Syncing bookings into your calendar or dispatch tool is handled by the Appointment Booking Automation add-on.
Is missed-call text-back included?
Missed-call text-back is listed with The Front Door bundle. For standalone Voice it is available as an add-on, scoped at kickoff. Do not assume it is included unless it appears on your plan.
What is the commitment?
Month to month from the start. $400 is due today and the plan continues monthly until you cancel with 30 days’ notice.
How soon is it live?
It depends on what you want the agent to do and how quickly we can work through the details together. Setup is scoped at kickoff, and we confirm a go-live date once the routing and business information are in. The 10-business-day timeline applies to Express Websites, not to Voice.
Buy direct
Stop losing the calls you can’t take.
$400/month, month to month, cancel with 30 days’ notice. Set up around your towns, services, and hours, alongside the phone setup you already have.