Review & Follow-Up Automation
Completed jobs turn into timed review requests and seasonal follow-up messages, so happy customers are asked while it still matters.
- A good fit when
- You do good work, but few customers leave a review unless someone asks.
- Pricing
- Scoped and quoted with your Voice plan
Follow-up is the first thing to slide when the week gets busy. Review & Follow-Up Automation sends the ask for you, at the right time, and keeps past customers warm for the next season.
What it does
- Requests reviews on a timer. A short message goes out after a completed job.
- Guides happy customers to public reviews. Unhappy ones reach you first.
- Reconnects for repeat work. Seasonal or maintenance reminders go to past customers.
- Helps you respond. New reviews are surfaced so your team can reply quickly.
How it fits with the Voice Agent
The Voice Agent captures who called and what they booked. This add-on picks up after the job is done, using that same customer record to send the review request and later follow-ups.
A good fit when
- Competitors with similar quality show more reviews than you do.
- Repeat and referral work depends on staying in touch.
- Nobody on the team owns follow-up today.
Works alongside
- Google Business Profile
- Podium
- Birdeye
- Twilio
Platforms named for reference. Compatibility is confirmed at kickoff.
Next step
Add it to the Voice Agent.
Start with the Voice Agent at $400/month, then scope this add-on at kickoff or whenever you are ready. Already on Voice? Ask and we will quote it.